What exactly is Cloud Telephony plus Why It Should Be Your Favourite
Believe it or not, but the telephone is still probably the most preferred channels intended for communication and lead generation. But according to existing requirement telephone like other have relocated to cloud. And this offers subsequently made the work easy. So right now it's easy for companies to handle the large traffic of phone calls. Not only this, Cloud-based telephony solution comes with a box of solutions.
Within simple words, fog up telephony is a technology which moves the business enterprise telephone system to cloud-based phone system without any need of PBX.
Do you know :
- "Gartner predicts that will by 2020 a client will manage 85% of the relationship with an enterprise without interacting with a human. "
- According to a market survey, 95% of businesses are already using cloud telephony
- Cloud Telephony played the key function in the emergence plus growth of BPO sector in Indian
- According to recent market research, Cloud Telephony marketplace in India can be expected to touch $1. 8 billion in 2017
Cloud telephony is one of my marketing tools and after reading these advantages and facts it can be your favorite too.
1) Speed - Technology is advancing day by day. You can access any information or contact anyone within the blink of the eye. Thus you have to pace with the quickness of technology. And cloud telephony helps you to do this. Cloud telephony helps you to overcome the barrier of quickness. It is an incredible tool which helps you deal with huge traffic simply.
You don't need to train your employees for attending the calls, cloud telephony automated system will require care of this. Furthermore, speed is the key good reason that cloud telephony can be adopted by the majority of the businesses.
2) Contact recording - Another big benefit of fog up telephony is the ability to record the calls. All your delivered and received calls are recorded. Using this, you can easily track mainly because which reason clients call frequently.
Additionally, it helps you to understand the customer's needs, requirements plus their product choices. Apart from this, you can also evaluate what's the maximum time when clients call you.
3) Easy installation with no maintenance cost - Another plus point of cloud telephony is that it supports easy installation without any need of hardware. Our installation process is fast easy and seamless.
The standard telephony system needs a lot of on-premises upkeep but the good news is the fact that cloud telephony just requires low-cost subscribers. Thus it not directly saves your money.
4) Storage - Cloud telephony ability to combine with CRM is among the biggest advantages any kind of business can take. Because if the system will not integrate with CRM then the sales professional have to fill the details manually.
This becomes a tiresome job. But with cloud telephony, you don't have to worry. Cloud telephony makes it easier to suit your needs. Moreover, it acts as mass storage. So , now you need to save piles of files and information on your own system. Save every thing to cloud plus access whenever you would like them.
5) 24x7 Availability - Sometimes customers call you even after the office hrs.
So will you skip these potential prospects?
I guess no one would skip that.
Cloud Telephony enables you to stay offered 24x7. Doesn't matter whether you are in the office delete word, you can always be available with cloud telephony.
This can also provide the greater amount of satisfaction to your clients. Never miss the prospect with fog up telephony.